Privacy Policy
How we collect, use and protect your information.
Who we are
This website is run by Skyroots Tours and Travels (“Skyroots”, “we”, “us”). This policy explains what personal information we collect through skyrootstoursandtravels.com, why we collect it and how we look after it. Questions? Email connect@skyrootstoursandtravels.com.
What we collect
- Enquiry details you send us through forms, phone, email or WhatsApp: your name, mobile number, email (optional), travel dates, number of travellers, pickup city and any notes.
- Booking details needed to arrange your trip, such as traveller names and ages, and ID details only where a hotel or authority requires them.
- Website data such as pages visited, device and browser type, collected through cookies and analytics tools.
How we use it
- To reply to your enquiry and send quotes.
- To book hotels, vehicles, tickets and other services for your trip.
- To contact you about your booking before and during travel.
- To improve our website and services.
- To meet legal, tax and accounting requirements.
We do not sell your personal information. We share it only with the hotels, transport partners and service providers needed to deliver your trip, or when the law requires it.
WhatsApp and phone
If you contact us on WhatsApp or by phone, we use your number to reply and to send trip updates. You can ask us to stop at any time.
Cookies
We use essential cookies to make the site work and analytics cookies to understand how it is used. You can block or delete cookies in your browser settings.
How long we keep it
We keep enquiry details for as long as needed to respond and follow up, and booking records for as long as required for accounting and legal purposes.
Your rights
You can ask us to show, correct or delete the personal information we hold about you, subject to legal limits. Email us and we will respond within a reasonable time.
Security
We take reasonable steps to protect your information. No website or transmission over the internet is completely secure, so please avoid sending sensitive documents unless we ask for them through a secure channel.
Changes
We may update this policy from time to time. The latest version will always be on this page.
Last updated: November 2026